ISO 9001 Team Leader Training
ISO 9001:2015 Quality Management Systems Team Leader training is a 4-day Exemplar Global Certified course that teaches the principles and practices of effective quality management systems (QMS) in accordance with the ISO 9001 family of standards and ISO 19011:2018, "Guidelines on Auditing Management Systems".
 
Experienced instructors guide students through the entire audit process, from managing an audit program to reporting on audit results. Our qualified instructors will help you to enhance participant’s audit capabilities with the latest development of the ISO 19011:2018 standard. Students gain necessary auditing skills through a balance of formal classroom tutorials, practical role-playing, group workshops, and open forum discussions.
 
Course Competency Units:
QM - Quality Management Systems
AU - Management Systems Auditing
TL - Leading Management Systems Audit Teams
 
Learning Objectives:
Understand quality management definitions
Understand the requirements of the ISO 9001:2015 standard
Identify and assess business and process risks
Apply ISO 19011:2018 concepts, new terminology and guidelines
Understand the types of risks and opportunities associated with auditing
Initiate the audit and conducting opening meeting
Understand auditor responsibilities and principles
Understand ISO 19011:2018 requirements for audit programs
Conduct all phases of an audit using a risk-based approach
Identifying applicable compliance obligations
Communication during the audit
Apply the latest auditor techniques and identify appropriate use
Generate audit findings
Prepare audit conclusions
Conduct closing meetings
Reporting audit results
Conduct an audit follow-up
 
Course Materials:
Students Receive course manual/materials and workbooks.
Students will need to come with a copy of ISO 9001:2015 which they can purchase at the ISO Store online.
 
Who Should Attend:
Individuals interested in conducting first party, second-party, or third-party audits
Quality Directors, Quality Engineers, Quality Managers, other personnel responsible for maintaining the QMS
Health, Safety, and Environmental Managers
Cross functional team members of an implementation project
 
Required Prerequisites:
A prior review of the ISO 9001:2015 standard
A prior review of the 19011:2018 standard
Internal audit experience
Knowledge of the Annex SL is suggested
 
Course Deliverable:
Courses are taught by instructors with subject matter expertise. Certificates of Successful Completion will be provided for students who are deemed "Competent" for each competency unit. Certificates of attendance are provided to those who do not pass the competency test(s). Students will be given the opportunity to retake the test(s).